Get instant help. Our friendly customer service team is ready to assist you with bookings, services, and any questions. Our small and passionate team is dedicated to providing you with the best support possible—local, personal, and always ready to help.
Contact Options
We're here to help you every step of the way. Contact us anytime for support, questions, or feedback.
PHONE SUPPORT
Need immediate assistance? Our support team is available for urgent requests and emergencies.
Response within 24 hours • Support for all locations
IN-APP SUPPORT
Get help directly through our mobile app. Access live chat, track your service, and manage bookings.
Scan to get started
Available on iOS & Android • Instant chat support
Support Business Hours
Our support team is available to help you during these hours. Emergency services may be available outside these hours.Jobs scheduled on holidays or weekends will be completed as scheduled. Please place your order through our booking form which is available 24/7.
Regular Hours
All times are in Eastern Standard Time (EST)
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 6:00 PM
Sunday (Today)8:00 AM - 6:00 PM
Holiday Hours
Special holiday schedule may vary. Booking is available 24/7.
Christmas DaySupport Unavailable
Boxing DaySupport Unavailable
Service Areas & Locations
We proudly serve multiple cities with local professionals ready to help. Find your nearest service area below.
Some questions you may have about our services can be found below. If you still have questions feel free to reach out
How do I book a service with Ezi?
Visit our booking page, select your service, choose a convenient time, and we'll handle the rest. It only takes a few minutes to confirm your booking online.
Who performs the service for my home?
All service services are performed by Ezi's experienced and trained professionals. Our teams are vetted, skilled, and dedicated to delivering top-quality results every time.
Can I reschedule or cancel my service appointment?
Yes! You can manage your service booking easily through your Ezi account or by contacting our support team. Please make any changes at least 24 hours before your scheduled service to avoid fees.
What if I'm not satisfied with the service service?
Ezi offers a satisfaction guarantee. If the work does not meet your expectations, contact us within 24 hours — we will make it right through re-service or another resolution option.
Become an Ezi Service Provider
Join our network of professionals! Sign up in minutes and start offering your services. Earn great income with flexible scheduling in your area.