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Choosing the Right Cleaning Service

picture of Lorna L.
by Lorna L.On December 27, 2023

Maintaining a clean home can sometimes be challenging, especially if you have pets, kids, or other essential responsibilities that need your attention. You may need more energy or time to do all the chores or prefer to enjoy your free time doing something else. That's why hiring a cleaning service can be a great option.

But how do you choose the exemplary cleaning service for your needs? You can consider many factors, such as the type of service, the quality of service, the cost of service, and the service provider's reputation.     

Type of Service

What cleaning service do you need? This is the crucial thing you ought to consider. There are numerous varieties of cleaning services available, such as:

  • Regular cleaning: This is a basic cleaning service that usually includes dusting, vacuuming, mopping, wiping down surfaces, and cleaning bathrooms and kitchens. It is suitable for maintaining a general level of cleanliness in your home regularly.

  • Deep cleaning: This is a more thorough and intensive cleaning service that usually includes everything in a regular cleaning plus extra tasks such as cleaning inside appliances, cabinets, drawers, windows, doors, baseboards, blinds, light fixtures, fans, vents, and more. It is suitable for removing deep-seated dirt and grime or preparing your home for a special occasion or event.

  • Move-in/move-out cleaning: This is a specialized cleaning service that usually includes everything in a deep cleaning plus extra tasks such as sanitizing and disinfecting your home, removing stains and odours from carpets and upholstery, and making sure your home is ready for the next occupant. It is suitable for moving into or out of a new home or apartment.

  • Post-construction cleaning: This specialized cleaning service usually includes everything in a deep cleaning plus extra tasks such as removing dust and debris from construction work, polishing floors and surfaces, and ensuring your home is safe and comfortable after renovation or remodelling. It is suitable for restoring your home after a significant construction project.

Therefore, depending on your needs or preferences, you can choose the cleaning service that suits you best. You can also customize your cleaning service by adding or removing specific tasks or areas that you want to be cleaned or not cleaned.

Quality of Service

You want to ensure that the cleaners who come to your home are professional, experienced, trained, equipped, insured, bonded, and background-checked. You also want to ensure they use safe, effective products and tools to clean your home.

To assess the quality of service of a cleaning service provider, you can do the following:

  • Ask for references: A reputable cleaning service provider ought to be able to give you at least three references from previous or current customers who can vouch for their work. You can contact these references and enquire from them about their experience with the organization, like how satisfied they were with the results, how reliable and punctual they were, how friendly and courteous they were, how well they communicated and followed instructions, how they handled any issues or complaints, and whether they would recommend them to others.

  • Check online reviews: Another way to find out about the quality of service of a cleaning service provider is to check online reviews from other customers who have used their services. You can look for reviews on websites such as Google, Yelp, Facebook, HomeAdvisor, Angie's List, Better Business Bureau, Trustpilot, etc. You can also examine testimonials on the com website or social media pages. Look for reviews that are detailed, honest, and recent,

Cost of Service

The third thing you ought to regard is the cost of service that the cleaning service provider charges. You want to make sure you attain a fair and reasonable cost for the quality and type of service you receive. You also want to ascertain that you understand what is and is not entailed in the price and whether there are any extra fees or charges.

To compare the cost of service of different cleaning service providers, you can do the following:

  • Ask for quotes: A reliable cleaning service provider can give you a free and accurate quote for the service you require based on your house size, condition, and specific requirements. You can ask for quotes from different providers and put them in comparison to see which offers the best value for your money. You can also utilize online tools like HomeStars or HomeAdvisor to get instant quotes from local providers near you.

  • Check for discounts: Some cleaning service providers may offer discounts or special offers for new customers, referrals, repeat customers, seniors, veterans, students, or other groups. You can examine their website or social media pages for any promotions or coupons that you can utilize to save some money on your cleaning service.

  • Negotiate: If you are unsatisfied with the quote you receive from a cleaning service provider, you can negotiate a lower price or a better deal. You can mention your budget, expectations, loyalty, or other factors influencing your decision. However, be respectful and realistic when negotiating, and don't expect them to lower their price too much or compromise their quality.

The Reputation of the Service Provider

The final thing you ought to consider is the reputation of your chosen service provider. You want to ensure you recruit a trustworthy, reputable, and reliable cleaning service provider that will deliver on their promises and attain expectations. You also want to ascertain they have good customer service and communication skills and respect your privacy and property.

To verify the reputation of a service provider, you can do the following;

  • Read reviews: One of the greatest methods to find out about the importance of a service provider is to read other customers' reviews, particularly those who have used their services. You can look for reviews on websites such as Google, Yelp, Facebook, HomeStars, Angie's List, Better Business Bureau, Trustpilot, etc. You can also analyze testimonials on the company's website or social media pages. Look for detailed, honest, recent, and consistent reviews, and pay attention to the way the company responds to positive and negative feedback.

  • Ask for referrals: Another way to find out about the service provider's reputation is to ask for referrals from your friends, family, neighbours, co-workers, or anyone else who has used their services before. You can enquire about their experience with the company, such as how satisfied they were with the results, how reliable and punctual they were, how friendly and courteous they were, how well they communicated and followed instructions, how they handled any issues or complaints, and whether they would recommend them to others.

  • Check credentials: A third way to find out the reputation of a service provider is to check their credentials and qualifications. You can look at their website or reach out to them directly to verify their business license, insurance, bond, background check, certification, training, awards, recognition, membership, affiliation, accreditation, endorsement, or other proof of professionalism and legitimacy.

Research Cleaning Services in Ottawa

Once you have identified your cleaning needs, it's time to research cleaning services in Ottawa. Look for well-established and reputable companies with positive customer reviews. Check if they offer the specific services you require, such as deep cleaning, regular maintenance cleaning, or specialized cleaning to areas like kitchens or bathrooms.

Inquire About Cleaning Supplies and Equipment

Find out if the cleaning service provides their cleaning supplies and equipment or if you need to provide them. If they bring their supplies, inquire about the products they use. If you have specific preferences or concerns regarding cleaning products, such as eco-friendly or hypoallergenic options, communicate this with the cleaning service to ensure they accommodate your needs.

Why Choose Ezi Home for Your Cleaning Service Needs?

If you want to offer your cleaning services in Ottawa and Toronto or the surrounding region, partnering with Ezi Home can be an intelligent decision. Ezi Home is a trusted and reliable cleaning service provider that offers professional home cleaning services in Ottawa. You can benefit from their established reputation, extensive customer base, and commitment to excellence by joining forces with Ezi Home.

Conclusion

Transform your home into a sparkling sanctuary with Ezi Home's exceptional cleaning services in Ottawa. Say goodbye to the stress of maintaining a clean and tidy living space and let our professional team take care of every corner. With our commitment to excellence, trusted reputation, and extensive customer base, you can rely on us to deliver top-notch results. Experience the convenience and satisfaction of a pristine home while enjoying more free time for the things that truly matter. Choose Ezi Home and discover a new level of cleanliness and peace of mind. Book your cleaning service today.