Contact Ezi Services Support

Get instant help. Our friendly customer service team is ready to assist you with bookings, services, and any questions. Our small and passionate team is dedicated to providing you with the best support possible—local, personal, and always ready to help.

Contact Options

We're here to help you every step of the way. Contact us anytime for support, questions, or feedback.

PHONE SUPPORT

Need immediate assistance? Our support team is available for urgent requests and emergencies.

613-366-6990

Available 9AM - 8PM EST (Monday to Sunday)

TEXT SUPPORT

Prefer texting? Send us a message for quick responses to your questions and service inquiries.

613-366-6990

Available 9AM - 8PM EST (Monday to Sunday)

EMAIL SUPPORT

For detailed inquiries, billing questions, or formal requests, email our support team.

info@ezi-app.com

Response within 24 hours • Support for all locations

IN-APP SUPPORT

Get help directly through our mobile app. Access live chat, track your service, and manage bookings.
Download EziScan to get started
Available on iOS & Android • Instant chat support

Support Business Hours

Our support team is available to help you during these hours. Emergency services may be available outside these hours.Jobs scheduled on holidays or weekends will be completed as scheduled. Please place your order through our booking form which is available 24/7.

Regular Hours

All times are in Eastern Standard Time (EST)
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday (Today)8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 6:00 PM
Sunday8:00 AM - 6:00 PM

Holiday Hours

Special holiday schedule may vary. Booking is available 24/7.
Canada DaySupport Unavailable
National Day for Truth and ReconciliationSupport Unavailable
Thanksgiving DaySupport Unavailable
Remembrance DaySupport Unavailable
Christmas DaySupport Unavailable
Boxing DaySupport Unavailable

Service Areas & Locations

We proudly serve multiple cities with local professionals ready to help. Find your nearest service area below.
Ottawa
Ottawa

Ottawa

Toronto
Toronto

Toronto

Gatineau
Gatineau

Gatineau

Montreal
Montreal

Montreal

Surrey
Surrey

Surrey

Miami
Miami

Miami

Don't See Your City?

We're constantly expanding! Contact us to check if we service your location or to be notified when we launch in your city.

Connect With Us

Follow us on social media for tips, updates, and exclusive offers. Join our community of satisfied customers!

Facebook

Instagram

Twitter

LinkedIn

TikTok

Frequently Asked Questions

Some questions you may have about our services can be found below. If you still have questions feel free to reach out
How do I book a service with Ezi?
Visit our booking page, select your service, choose a convenient time, and we'll handle the rest. It only takes a few minutes to confirm your booking online.
Who performs the service for my home?
All service is performed by Ezi's experienced and trained professionals. Our teams are vetted, skilled, and dedicated to delivering top-quality results every time.
Can I reschedule or cancel my service appointment?
Yes! You can manage your service booking easily through your Ezi account or by contacting our support team. Please make any changes at least 24 hours before your scheduled service to avoid fees.
What if I'm not satisfied with the service?
Ezi offers a satisfaction guarantee. If the work does not meet your expectations, contact us within 24 hours — we will make it right through re-service or another resolution option.

Become an Ezi Service Provider

Join our network of professionals! Sign up in minutes and start offering your services. Earn great income with flexible scheduling in your area.
Get In Touch
+1-613-366-6990
info@ezi-app.com
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